00575     2200193   4500001002100000005001500021035002000036007000300056008004100059020002200100082001000122084001600132100001600148245011700164250001100281260003600292300002900328650002400357INLIS00000000001035220240607032717  a0010-0624000031ta240607                           0        a978-979-769-346-6  a659.2  a659.2 FIR c0 aFirsan Nova1 aCrisis Public Relations :bStrategi PR Mengahdapi Krisis, Mengelola Isu, Membangun Citra dan Reputasi Perusahaan  acet. 1  aJakarta :bRajawali Pers,c2011  a366 hlm :bilus ;c21 cm 4ahubungan masyarakat