Crisis Public Relations Strategi PR Mengahdapi Krisis, Mengelola Isu, Membangun Citra dan Reputasi Perusahaan Firsan Nova text Jakarta Rajawali Pers 2011 cet. 1
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366 hlm : ilus ; 21 cm hubungan masyarakat 659.2 659.2 FIR c 978-979-769-346-6 240607 20240607032717 INLIS000000000010352 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)