CRISIS PUBLIC RELATION STRATEGI PR MENGHADAPI KRISIS MENGELOLA ISU, MEMBANGUN CITRA, DAN REPUTASI PERUSAHAAN FIRSAN NOVA text JAKARTA PT RAJA GRAFINDO PERSADA 2011 1 366 NOVA 659.2 659.2 FIR 978-979-769-346-6 20250303015855 INLIS000000000000722 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)